The fascination of quality...

The Appeals Service 

Our clients have the opportunity to lodge an appeal against decisions by inspection, auditing and certification bodies. An independent Appeals Commission serves as a higher authority for dealing with decisions made by the various bodies and considering the arguments put forward in appeals.

 

The independent Appeals Commission consists of seven appointed experts. Its work involves handling any appeals lodged, examining certification decisions and reaching a final decision.

 

The Appeals Service can also be used by other certification bodies for the handling of appeals. Broad-based specialist support and regional language coverage ensure that appeals are dealt with comprehensively and uniformly.

 

Registration for certification bodies

 

Rules

 

The Joint Appeals Service

 

Struktur - R uebersicht 1 e