Our control system from May 2020
In March this year, the corona pandemic forced us to adapt our usual working methods in Switzerland and in most of the countries where bio.inspecta is active. As a result, most of our staff now work from home. As your reliable and important partner, we worked out solutions in April so that we can again carry out unrestricted inspection and certification from May onwards.
As an inspection and certification body, we are systemically relevant for agriculture and the entire food industry. The maintenance of your valid certification is our primary concern. As a responsible company, the health of our customers and inspectors is very important to us.
Even though a relaxation of the restrictions in Switzerland is planned in the coming weeks, we see it as our responsibility to protect our employees and our customers as good and as long as possible from potential infections. Therefore, we have developed a new audit and certification system in agreement with the responsible authorities and label donors such as Bio-Suisse, Demeter and others.
In the coming months, we prefer to carry out remote assessments including a tour of the company with a mobile phone camera. After this remote assessment your company can be certified according to the audited standards. If no control/inspection has taken place or is planned this year, a short separate on-site visit will take place later this year if required by the standard.
Our first experiences with the new system have been consistently positive and we are confident that you will also be enthusiastic about it.
We would like to thank you for your loyalty and flexibility during this difficult time. We are touched by the frankness, flexibility and solidarity we have experienced so far from you, the authorities, the label donors and the whole sector.
For questions you can reach us at our hotline services from 04 May 2020 from Monday to Friday, from 08:00 - 12:00 and 13:00 - 17:00 under the following hotline numbers. In April the hotlines are only manned in the morning.
+41 (0) 62 865 63 45 Processing and Trade
+41 (0) 62 865 63 33 Agriculture
+41 (0) 21 552 29 00 Office Etagnières